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We Are UMi

UMi is an employee-owned business with strong values, you can make a big difference to our community and the world around us.

Since 2007, we’ve helped more than 500,000 businesses to do more and go further by finding and packaging the best information, expertise and finance for them to get more of what they want.

If you have a passion for supporting and championing business, take a look at our current vacancies and join the team.


To apply, send your covering letter and CV to [email protected] before the closing date. Make sure you clearly state which vacancy you're applying for.

Your covering letter should detail how your recent experience meets the requirements detailed in the job description and what strengths, knowledge, skills and personal qualities you would bring to the role and UMi.

Business Support Adviser (Part Time)

Salary: £13,621.62 (pro rata from £21,000) per annum + a great range of employee benefits
Place of work: Spectrum 6, Spectrum Business Park, Seaham, County Durham, SR7 7TT
Working Hours: 24 hours per week, Monday to Friday (work pattern open to discussion)

Do you want to work for a business that you in part own? Do you want flexibility in your place of work? Do you get passionate about advising businesses and giving great customer service?

If so this could be the role for you!

Our client provides a range of services and products designed to help businesses go further, including finance, digital transformation and supply chain development, and they are currently seeking a Business Support Adviser to join their growing team.

The company is an employee-owned business that makes it easier for businesses to do more and go further. It does this by finding and packaging the best information, expertise, and finance so that businesses can get more of what they want – whether that’s more customers, funding, talent or simply precious time.

Since 2007, they have helped more than 450,000 businesses across the UK to make better business decisions, more quickly, by combining digital tools and resources with real-world advice and events and using the latest technology to ensure what they do is focused on the individual.

Asked how it has supported employees during the pandemic, the company, whose team are based across the UK, says it “behaved like a family would - with compassion, care, shared values and ambition.”

Our client reports that positive sentiment has never been higher, as measured by the levels of engagement in recent surveys and forums. The company took on more people in the past year than any other period – and those who worked on a temporary basis remarked on “what an amazing employer” the company is.

The business is recognised as being a World Class Employer by Best Companies, one of the Top 100 Best Mid-Sized Companies to Work For and well on its way to becoming a certified B Corporation. The employee-owned business has also won numerous awards for employee wellbeing and engagement and offers a generous package of benefits to its employees, providing an inclusive environment where talent can thrive.

In a nutshell, you will form a crucial part of our ambitious plans to enhance the excellent expert business support advice and information we provide to small businesses via the telephone and web-chat, to help customers move their businesses forward.

As a member of the team, you will be part of an employee-owed business, have access to a great range of benefits from day 1 and receive full training which will also result in you gaining a Level 5 qualification in business support! You will then receive a salary increase post completion of your qualification.




UMi staff are paid more than the National Minimum Wage and Real Living Wage.



Full-time staff get 25 days holiday a year and eight statutory bank holidays (pro-rata for part-time/fixed term staff).

Healthcare Cash Plan

Healthcare Cash Plan

A Healthcare Cash Plan to claim back on a number of healthcare costs and gym membership discounts.

Flexible Working

Flexible Working

Choose a working pattern that allows the best work-life balance for you.

We’re Employee-Owned

Being owned by your employees can mean different things to businesses that adopt it. For UMi, it means all shares in the company are held in trust.

The board of the UMi Employee Ownership Trust (EOT) is made up of staff from across the business, working at all different levels, as well as an independent director and representatives from the main UMi Board.

UMi Holding is committed to placing 25% of profit into an Employee Ownership Fund and the EOT Board can recommend how best to use the Fund.

By being employee owned, we can create long-term value for the team and focus on what’s right for the long-term sustainability of our business.


• In a 2021 company survey, 95% of UMi staff said they believed they could make a valuable contribution the success of the organisation.

• In a 2021 wellbeing survey, 86% of UMi staff agreed that they were happy with the balance between work and home life.

• In a 2021 leadership survey, 94% of UMi staff agreed that the business is run on strong values and principles. 

Best Mid-Sized Company

UMi is one of the UK’s top 100 best mid-sized companies to work for, achieving its highest ever placing of 33rd at Best Companies Live 2021.

We were also ranked as the 8th best consultancy business to work for in the UK, and the 12th best business in the North East to work for.

World-Class Employer ⭐⭐⭐

UMi is considered a ‘World Class’ organisation to work for, having achieved the maximum three-star accreditation from Best Companies.

This standard is reserved only for UK businesses demonstrating the highest standards of workplace engagement.

"I have never worked somewhere where I feel as valued as an employee as I do here"


"Everyone's super helpful and friendly. Sometimes I don't feel like I'm working with colleagues but more like with friends"


"Great team of people, always willing to listen to new ideas and provide support where needed"


"Umi is a Fantastic company to work for. During Covid 19 we have really showed how we can all work together to get the job done"


"I am just a few weeks into working for UMi and I have been made to feel extremely welcome and valued"


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