Join the Team

• Salary: £60,000-£70,000 per annum (depending on experience) + bonus + great benefits (including wellbeing days, employee healthcare cash plan, and hybrid working options)
• Multiple locations available: Yorkshire, Glasgow, Northwest England, West Midlands, Southeast England
• Working Hours: 37 hours per week, Monday to Friday
• Closing Date: Open until positions filled. 

Are you passionate about helping businesses find their best route to funding? 

At UMi, we make it easier for businesses to secure the finance they need to thrive. As a Business Funding Adviser, you’ll support our customers in identifying and accessing the most suitable finance and funding packages from the private and public sectors. 

You’ll play a crucial part in facilitating introductions to funding providers, guiding businesses through eligibility checks, application processes, and managing relationships every step of the way. Your insight and experience will make a real difference to the businesses we work with. 

What we’re looking for:

• Funding & Finance Expertise: You bring proven experience in business funding, finance, or a related field, and understand how to match clients to tailored funding options.
• Relationship Builder: Your excellent communication and interpersonal skills mean you build strong, trusted relationships with clients, partners, and stakeholders.
• Commercial Acumen: You’re confident negotiating, closing deals, and managing sales processes that benefit both clients and UMi.
• Compliance Focus: You’re diligent with FCA regulations, internal policies, and can complete due diligence on new clients.
• Independent & Collaborative: You can work independently as well as thrive in a supportive team.
• Project Management: You’re organised, with keen attention to detail and the ability to manage multiple processes. 

Desirable:

• In-depth knowledge of funding options across sectors, or experience in credit broking/commercial finance.
• A strong business development network and understanding of financial principles for funding viability checks. 

This role would be perfect for someone looking to move from: Commercial Finance Broker, Business Banking Relationship Manager, SME Lending Adviser, Account Manager in Financial Services, Leasing/Asset Finance Executive, Sales Executive (Financial Products), Corporate Finance Associate or similar. 

If you want to help businesses truly unlock their potential and join a values-led employee-owned B Corp, we’d love to hear from you.  

For full details about this opportunity, see the linked job description. 

Apply now by sending your covering letter and CV to [email protected] and become part of our dedicated team. 

Salary: £24,242 per annum (real living wage) + a range of great benefits
Place of work: Navigators Point, Belmont Business Park, Durham, DH1 1TW (hybrid working available)
Working Hours: 37 hours per week, Monday to Friday

Who We're Looking For

Are you passionate about business and love providing exceptional customer service? If so, we have an exciting opportunity that's made for you!

We are looking for an experienced, customer service driven individual to join our team as a Business Support Adviser (Tier 1).

You will be the first point of contact via the telephone, email and webchat providing businesses with the information and support they need to access expert advice, find financial help, overcome a challenge or capture an emerging opportunity.

You will also schedule appointments for customers with complex or urgent enquiries with your Tier 2 colleagues.

Skills Making You Perfect For the Role

• Passion: Your drive for advising businesses and delivering exceptional customer service will set you apart.
• Detail-Oriented: You will have an eagle eye for detail, ensuring that every business you assist receives tailored support.
• Self-Motivated: Your self-driven approach, especially in self-development, will keep you at the forefront of your field.
• Organisational Skills: Whether working in a team or independently, your organisational prowess will ensure smooth delivery of the service.
• Analytical Abilities: You will possess a high level of analytical acumen to assess and address customer needs effectively.
• Tech-Savvy: Your excellent ICT literacy will shine through with practical experience using Microsoft Office and various digital media channels like webchat, email, and social media.
• Insight: While not mandatory, prior knowledge of government support and provision is a plus. Don't worry; we'll provide comprehensive training, leading to a Level 5 SFEDI qualification in business support.

Role Responsibilities

• Managing inbound enquiries, signposting and giving general business advice via telephone, webchat and email taking ownership to ensure resolution and communicating professionally, verbally and in writing.
• Using a database of information and resources, as well as the GOV.UK website, to ensure customers are provided with consistent, accurate information and to assess eligibility criteria.
• Effectively use a Customer Relationship Management system to accurately collect and record all customer information and make clear notes, whilst adhering to data protection policies.
• Achieve and maintain quality standards in line with contract KPIs, being aware of your own performance though self-management against a personal dashboard to identify where any improvements are needed.
• To carry out business diagnostics to assess whether a customer would be eligible for a follow up appointment and use booking systems accurately.
• To develop yourself professional to gain knowledge to stay up to date with the business support landscape in England.

For full details about this opportunity, see the linked job description. 

Apply now by sending your covering letter and CV to [email protected] and become part of our dedicated team. 

Salary: Circa £27,000 per annum (depending on experience)
Place of Work: Navigators Point, Belmont Business Park, Durham, DH1 1TW (hybrid working available)
Working Hours: 37 hours per week, Monday to Friday

Are you dedicated to empowering businesses of all sizes to succeed and thrive? If so, we'd love for you to join our team!

We're looking for someone who can help small businesses navigate the challenges and opportunities they face in the ever-evolving business landscape. You will be a guiding force, supporting businesses through telephone, webchat, and email appointments to diagnose, identify, and understand their unique business needs. You will then signpost clients to the most relevant and effective solutions, providing them with the guidance they need to make informed decisions and drive their businesses forward.

What We're Looking For:

Business Acumen: A strong background in business or a related field, with the ability to understand diverse business challenges and opportunities.
Diagnostic Skills: Exceptional diagnostic abilities to assess client needs accurately and efficiently.
Communication Skills: Outstanding communication skills, both written and verbal, to engage with clients effectively over telephone, video calls, webchat, and email.
Problem-Solving: Strong problem-solving skills and the ability to think creatively to find solutions.
Empathy: A customer-focused approach with the ability to empathise and build rapport with customers.
Tech Proficiency: Comfort and proficiency in using virtual communication tools and software.
Insight: Prior knowledge of government support and provision is a plus. Don't worry; we'll provide comprehensive training, leading to a Level 7 SFEDI qualification in business support.

For detailed information about the role and the skills we're looking for, please refer to the attached job description.

Apply now by sending your covering letter and CV to [email protected] to join an incredible team in a business that balances people, profit, and planet equal

Salary: Circa £28,000 per annum + great benefits (including wellbeing days, employee healthcare cash plan, and hybrid working options)

Location: Navigators Point, Belmont Business Park, Durham, DH1 1TW (hybrid working available)
Working Hours: 37 hours per week, Monday to Friday
Closing Date: Open until the position is filled

Are you motivated by creating new opportunities and connecting with businesses?

We have an exciting new opportunity for a Business Development Executive. In this role, you’ll generate high‑quality leads, drive event and sponsorship sales, and build strong relationships with like minded partners. You’ll play a key part in helping more businesses do more and go further.

What we’re looking for:

• Lead Generator: You’re confident researching, prospecting and reaching out to potential customers and creating strong first connections that open doors.
• Sales Mindset: You have experience in business development, sales or account management, and you’re comfortable having commercial conversations.
• Relationship Builder: Your communication skills help you build trusted relationships with clients, partners and colleagues, representing UMi with confidence and professionalism.
• Organised & Detail‑focused: You’re able to manage leads, keep accurate CRM records, prepare prospecting information and support the development of proposals and sales plans.
• Proactive & Collaborative: Your a self starter who can work independently, but thrive in a supportive team, bringing ideas to improve processes and help us reach our goals.
• Desirable: Experience in the professional services sector, an existing network of business contacts, or familiarity with tools like LinkedIn Sales Navigator.

This role could suit someone stepping up from: Outbound lead Generation , Sales Apprentice, Business Development Representative, Account Manager, or similar.

If you want to grow your career while helping businesses realise their potential and join a values‑led, employee‑owned B Corp, click here to read the full job description.

Apply now by sending your covering letter and CV to [email protected]