Join the Team
We Are UMi
UMi is an employee-owned business with strong values, you can make a big difference to our community and the world around us.
In 2022, we earned B Corp certification, highlighting our excellence in governance, environment, workers, community, and customer impact.
Since 2007, we’ve helped more than 630,000 businesses to do more and go further by finding and packaging the best information, expertise and finance for them to get more of what they want.
If you have a passion for supporting and championing business, take a look at our current vacancies and join the team.
Current Vacancies
How to Join the Team
To apply, send your covering letter and CV to workwithus@weareumi.co.uk before the closing date.
Make sure you clearly state which vacancy you're applying for.
Your covering letter should detail how your recent experience meets the requirements detailed in the job description and what strengths, knowledge, skills and personal qualities you would bring to the role and UMi.
Business Support Adviser (Tier 1)
Place of work: Navigators Point, Belmont Business Park, Durham, DH1 1TW
Working Hours: 37 hours per week, Monday to Friday
- Passion: Your drive for advising businesses and delivering exceptional customer service will set you apart.
- Detail-Oriented: You will have an eagle eye for detail, ensuring that every business you assist receives tailored support.
- Self-Motivated: Your self-driven approach, especially in self-development, will keep you at the forefront of your field.
- Organisational Skills: Whether working in a team or independently, your organisational prowess will ensure smooth delivery of the service.
- Analytical Abilities: You will possess a high level of analytical acumen to assess and address customer needs effectively.
- Tech-Savvy: Your excellent ICT literacy will shine through with practical experience using Microsoft Office and various digital media channels like webchat, email, and social media.
- Insight: While not mandatory, prior knowledge of government support and provision is a plus. Don't worry; we'll provide comprehensive training, leading to a Level 5 SFEDI qualification in business support.
Apply now by sending your covering letter and CV to workwithus@weareumi.co.uk to join an incredible team and a world-class employee-owned business, that as a certified B Corp, balances people, profit, and planet equally.
Working with Agencies
Where we may need additional support to fill a role, we will ONLY work with those recruitment agencies we have on our preferred suppliers list, if required.
If your agency would like to be considered for placing candidates, you are required to fill out this form.
Upon review of your submission, we will save your details as a potential supplier. Submitting the form does not mean you are approved to work on any live vacancies. Please do not follow up on completion of this form with further emails or calls or speculatively contact us regarding our live vacancies.
Approved suppliers will be alerted when we require support on any of our vacancies.
Benefits of working for UMi
Pay
UMi staff are paid more than the National Minimum Wage and Real Living Wage.
Holidays
25 days holiday per year, to increase annually at 3 years’ service up to a maximum of 28 days.
Wellbeing Days
As a team that advocates positive wellbeing, you will have 6 days leave per year to take time out for yourself, recharge and return to work with a clear mindset.
Flexible Working
Choose a working pattern that allows the best work-life balance for you.
We’re Employee-Owned
Being owned by your employees can mean different things to businesses that adopt it. For UMi, it means all shares in the company are held in trust.
The board of the UMi Employee Ownership Trust (EOT) is made up of staff from across the business, working at all different levels, as well as an independent director and representatives from the main UMi Board.
UMi Holdings is committed to making contributions to an Employee Ownership Fund based on our profitability and long-term balance sheet strength and the EOT Board can recommend how best to use the Fund.
By being employee owned, we can create long-term value for the team and focus on what’s right for the long-term sustainability of our business.
OUR TEAM SURVEY RESULTS
We are a business built on adventure, responsibility and togetherness
GREAT PLACE TO WORK
98% Agree and strongly agree that UMi is a great place to work.
STRONG VALUES AND ETHiCS
98% Agree and strongly agree UMi operates by strong values and ethics.
SUPPORTiVE AND MOTiVATiONAL
100% Agree and strongly agree their manager is supportive and motivational.
BALANCE WORK AND PERSONAL LiFE
98% Agree and strongly agree they have flexibility to balance my work and personal life.
Credentials and Pledges
B Corp
UMi is B Corp certified, meeting high standards of social and environmental performance, transparency, and accountability.
Living Wage Employer
UMi is an accredited Living Wage Employer, committed to paying a wage based on the cost of living to all our team.
Better Health at Work
UMi is a Gold-level Better Health at Work Award achiever, dedicated to supporting employee wellbeing through workplace health initiatives.
Good Work Pledge
UMi is a Good Work Pledge employer, committed to providing fair pay, employee wellbeing, and opportunities for development in a supportive workplace.